Alongside data collection, the ability to remotely monitor and control the multitude of systems across a portfolio is the next most obvious benefit of building IoT. Every IoT system can by definition be remotely managed, saving employees across the property team time spent moving through the building to access different components. There are other benefits to this as well. IoT-enabled access systems can allow for remote control of employee, guest, and visitor access to the property, and in appropriately-equipped properties, even specific rooms within the property. In the context of COVID-19, this could be useful for managers seeking to limit access to common areas after certain occupancy levels are hit.
IoT systems don’t only help with the active management of building components, they also offer the opportunity to automate or digitize substantial portions of property management. For instance, maintenance can be performed based on sensor readings, preempting occupier complaints, and visitors can be automatically assigned a properly-credentialed guest pass for the spaces they need to use. In many cases, a large percentage of all complaints from tenants are comfort issues that are predominantly handled in a manual, labor-intensive process today. Digitization of this workflow means using data and analytics to surface, diagnose, triage, report and notify, saving time and money while and improving customer experience. This benefit becomes most evident in IoT platforms that connect completely different systems, like sensors, thermostats and access control in the room occupancy example above.
Many benefits including extending the life of equipment, occupant comfort & control, lower overall maintenance costs.
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